If you're holding a casino voucher from BetMGM or DraftKings, you're probably wondering if you can just cash it from your couch. The short answer is yes, but it's not as simple as hitting a "redeem" button on a website. Casino vouchers, also known as wagering vouchers or promo chips, are physical or digital tokens you get from casinos, often as part of a bonus or a win from a land-based slot machine. Cashing them online involves a specific process that varies by casino brand, and understanding it can save you time and hassle.
How Casino Vouchers Work in the USA
A casino voucher is essentially a promise to pay. In a physical casino, you'd take it to the cashier. In the online world, it's a unique code, often called a Ticket-In/Ticket-Out (TITO) ticket number, that holds a cash value. Major US operators like BetMGM Casino, Caesars Palace Online Casino, and Hard Rock Bet Casino often link their physical and online systems, allowing for voucher redemption. For instance, if you win a $50 voucher on a slot machine at the Borgata in Atlantic City, you might be able to add that value to your Borgata Online Casino account, but you can't directly deposit it into your PayPal.
The Online Redemption Process Step-by-Step
First, log into your online casino account for the brand that issued the voucher. Go to the cashier or banking section and look for an option labeled "Redeem Voucher," "Promo Code," or "Ticket Redemption." You'll need to enter the long alphanumeric code printed on the voucher. The system verifies it and credits the amount to your casino balance. Crucially, this money is usually considered "bonus cash" with playthrough requirements. A typical offer might be a 100% match up to $500 with a 25x wagering requirement, meaning you must bet the bonus amount 25 times before cashing out.
Limitations and Things to Watch For
You can't cash a voucher from an unrelated casino. A voucher from a local tribal casino won't work on FanDuel Casino. Also, vouchers almost always have expiration dates, often 30 to 90 days from issuance. The most important caveat is the wagering requirement. That $100 voucher you redeem might need $2,500 in total bets before you can withdraw any winnings. Always check the terms attached to the voucher redemption. Some casinos, like BetRivers Casino, have clear policies in their help sections, while others may require a quick chat with customer support.
Digital Payment Vouchers vs. Physical Tickets
The landscape is changing. Some casinos now issue digital vouchers directly to your player account after an online bonus. These are easier to manage but still carry the same wagering rules. For physical tickets, a clear photo of the entire ticket, including the barcode and number, is essential if you need support. Payment methods for withdrawal after you've met playthrough are the standard US options: Visa, Mastercard, online bank transfer, or PayPal, depending on the casino's setup.
FAQ
I have a voucher from a Las Vegas casino. Can I redeem it on their online app?
It depends. If the casino has a licensed online partner in your state, possibly. For example, if you have a Caesars voucher from Vegas and live in Michigan, you could likely redeem it on the Caesars Palace Online Casino app there. But you generally cannot redeem it if you're in a state where that online casino isn't licensed to operate.
Why did my $50 voucher turn into $50 in bonus money with a 30x playthrough?
That's standard practice. Online casinos treat voucher redemptions as a type of bonus deposit to prevent immediate cash-out without play. The 30x playthrough means you must wager $1,500 ($50 x 30) before the funds convert to cashable balance. Always read the promotion terms before redeeming.
My voucher code isn't working online. What should I do?
First, double-check the code for typos, especially between 0/O and 1/I. If it's correct, contact live chat support immediately. Have a photo of the voucher ready. The issue could be an expired ticket, a system error, or the voucher may only be redeemable at a physical cage. Support can trace the ticket number and give you a definitive answer.
Can I redeem a casino voucher for straight cash via PayPal or bank transfer?
No, not directly. You must first redeem the voucher into your casino account, where it becomes bonus funds. You then must meet all attached wagering requirements through gameplay. Only after fulfilling those conditions can you withdraw your remaining balance using approved methods like bank transfer or PayPal, which typically take 1-5 business days.